Cancellation Policy, Deposits & Late Arrivals
Strict 24-hour cancellation policy applies – We understand that clients may need to change or cancel appointments, should you do so we ask for 24 hours notice. Less than 24 hours notice will result in a 50% charge of the reserve service amount.
No shows will be fully charged at the reserve service amount.
Deposits – we reserve the right to take deposits from clients. Group bookings, treatments that are over 60 minutes and clients who have not shown up or cancelled last minute previously will be subject to a 50% deposit of the reserve service amount. Deposits are non-refundable subject to our cancellation policy.
During the Christmas period and summer peak periods we reserve the right to take full payment up front for all treatments and our cancellation policy will be extended to 48 hours’ notice.
Please note that if you are late for your appointment your treatment time will be reduced and the therapist may be unable to carry out the treatment for you at all and will therefore be subject to our cancellation policy.
No shows and cancellations less than 24 hours prior to your appointment will result in treatments being deducted from your course.
Gift Vouchers
Gift vouchers are valid for 6 months from date of purchase.
Gift vouchers are non-refundable and cannot be exchanged for cash or used for any specialist treatments.
Course Terms & Conditions
All courses must be paid up front.
All courses are non-refundable and non-transferable.
All sunbed courses must be used within 12 months of purchase.
All courses that are on offer must be used within the limited time stated.
No shows and cancellations less than 24 hours prior to your appointment will result in treatments being deducted from your course.
Treatments & Prices
Our prices are subject to change without notice and we reserve the right to change a treatment or course at any time.
If you change your booking on the day with the therapist, you will be charged for the treatments you receive which may differ from the services you booked.
Patch Tests
If your treatment requires a patch test then this must be done at least 48 hours prior to your appointment. We reserve the right to refuse to carry out a treatment if a patch test has not been done. A disclaimer may be signed if the client is happy to carry out the treatment without a patch test and this is done at the clients’ own risk.
Retail Products
We do not accept refunds or exchanges on retail products unless faulty.
Specialists Treatments
All specialist treatments and therapists are separate businesses to The Beauty of Weybridge and only accept cash payments. A patch test and a £50 non-refundable cash deposit is required 4 weeks prior to all semi-permanent make-up appointments.
Salon Etiquette
We ask that mobile phones are switched onto silent mode for the consideration of other clients, especially in our Queen’s Road salon where massages and facials take place.
Health Conditions
Please notify us of any health conditions that may affect your choice of treatment including allergies, skin infections and injuries.
Pregnancy
Please notify us if you are pregnant or breast feeding as it may affect your choice of treatment. Sunbeds are strictly prohibited during pregnancy. Pregnancy massages are available for those who are at least 12 weeks pregnant.
Valuables & Lost Property
The Beauty of Weybridge does not accept any liability for any lost valuables on the premises at any time. All lost property will be kept for 1 month, if they are not claimed within this time they will be donated to charity.
Our Privacy Policy
From 25th May 2018 The Beauty of Weybridge & The Beauty of Weybridge Tanning will comply with new obligations under the General Data Protection Regulations (GDPR) by keeping all personal data up to date, by storing or destroying it securely, by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data. You may unsubscribe from our Mail Chimp at any time by clicking unsubscribe or email info@thebeautyofweybridge.com